1)Can
we get your free samples ?
Yes, you can. Our samples are only free for the customers who
confirm order. But the freight for express is on buyer¨s account.
2)Can we combine many
items assorted in one container in my first order ?
Yes , you can.But the quantity of each ordered item should
be very close to our MOQ and only maximum 5 items assorted
are allowed per 20ft container,10 items per 40ft container.
3). What is the normal
lead time?
Most of the items can be shipped within 30 to 45 days.
4).What is your payment
term ?
(1)100% L/C at sight;
(2)50% advance T/T, 50% against copy of B/L by email or fax.
5). If any quality problem
, how can you settle it for us ?
When discharging the container, you need to inspect all the
cargos.
If any breakage or defect products were found, you must take
the pictures
from the original carton. All the claims must be presented
within 15 working days after discharging the container. this
date is subject to the arrival time of container.
We will advise you to certify the claim by third party , or
, we can accept the claim from the samples or pictures you
present , finally we will completely compensate all your loss.
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